Getting Help

OIT provides several ways for you to get answers to your technology questions. While OIT serves all of campus, your department may have its own IT staff. If you have questions or need help, start with your local IT staff. If you do not have local IT staff or they are not available, contact OIT.

If you have IT questions or need IT help:

  • Contact your local IT representative
    • As your supervisor who your contact is and how to contact them. checklist-on-clipboard
West Dunn building
Walk in Center at West Dunn Building
  • Contact the HELP Desk
    1. 919-515-HELP (919-515-4357)
    2. Help@ncsu.edu
    3. Walk-in Center, West Dunn Building for account issues, such as logging into email or MyPack Portal
    4. https://help.ncsu.edu for troubleshooting, maintenance updates, system announcements, & more.

 

 

 

 

Next